Christian P.

Virtual Assistant

Pangasinan

Overview

Detail-oriented Administrative Assistant (BFA, Cum Laude) combining strong organizational capability, digital tech-savviness, and high-volume client management experience. Skilled in streamlining daily operations, managing complex schedules and inquiries, and leveraging modern digital and AI tools to drive workflow efficiency. Core Competencies: Administrative & Client Operations: Maintained a 100% resolution rate managing 50+ complex VIP client transactions and inquiries daily across omnichannel platforms. Digital & Technical Agility: Proficient in Meta Business Suite, CRM management, document visual presentation, and AI workflows (ChatGPT, Gemini) to automate routine administrative tasks. Remote Capability & Communication: Self-managed and proactive in fast-paced remote environments; bilingual in English and Filipino with exceptional written and verbal skills.

Skills and Tools

• Google Workspace
• Data Entry
• Microsoft Office
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• Google Calendar
• File Organization
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Canva
• Adobe Creative Suite
• Shopify
• Calendar Management
• Email Management
• Social Media Management
• Customer Support
• Customer Success
• Chat Support
• Task Management
• Google Drive

Work History

• Advisor I, Customer Service Representative

  Concentrix, full_time

  Sep 2026 to Present

• Digital Creative Designer

  Addessa Corporation, full_time

  May 2025 to Sep 2026

• Customer Service Representative

  IGT Solutions Inc., full_time

  Sep 2023 to Mar 2025