AI Systems Engineer | RAG, Agents, Automation Observability
Bulacan
Designs and builds RAG pipelines, AI agents, and end-to-end automation where data integrity is the design goal: source-cited retrieval, failure-path testing, confidence-gated learning, vector stores kept in sync with source documents. Treats AI builds as production systems, not experiments — tested for failure modes, documented in runbooks, governed by change control.
Concentrix, full_time
Feb 2018 to Mar 2026
Designed and delivered cost-effective IT infrastructure solutions for multiple clients, covering network security, servers, and storage — from simple upgrades to full-scale migrations. Scoped and recommended network solutions using Fortinet, Palo Alto, and Ruckus (switches, access points, firewalls) Designed server and storage architectures using HPE ProLiant/Apollo (Gen10–Gen10 Plus v2) and MSA/StoreEasy/StoreEver solutions Ensured interoperability across NAS and SAN environments while building in scalability for future growth Supported software licensing and deployment for VMware vSphere/vSAN and Windows Server
DXC Technology, full_time
Apr 2016 to Jun 2017
Managed and maintained enterprise IT operations across incident, change, and project management — working within strict SLAs in a multinational data center environment. Authored detailed Change Requests and led end-to-end implementation, ensuring execution aligned with approved plans and SLA requirements Handled high-severity incidents and user-raised requests, collaborating with international teams on data center operations Executed server build projects including RTPA and quality checks prior to production deployment Developed Runbooks and process documentation to standardize procedures and improve team competency across operations