Executive Assistant | Admin, Operations Client Support
Davao de Oro
I'm an experienced Executive Assistant and Virtual Assistant with 7+ years of experience supporting business owners, executives, and teams across healthcare, home services, e-commerce, retail, and other industries. My expertise includes executive and administrative support, calendar and inbox management, appointment scheduling, customer service, recruitment coordination, onboarding, invoicing, billing, data management, and day-to-day business operations. I also have experience coordinating with clients, vendors, contractors, property managers, and internal teams, handling inquiries across email, phone, and live chat, processing orders and payments, preparing reports, and managing important documentation. What sets me apart is my ability to adapt quickly, manage competing priorities, and take ownership of responsibilities with minimal supervision. I'm detail-oriented, resourceful, proactive, and committed to providing dependable support that helps businesses stay organized and run smoothly. Whether it's managing executive priorities, keeping operations on track, supporting customers, or handling administrative details, I bring a hands-on approach and a genuine commitment to getting things done.
Senior Helpers, full_time
Jan 2023 to Mar 2026
• Managed executive calendars, meetings, schedules, and task follow-ups. • Coordinated caregiver scheduling, applicant interviews, and onboarding processes. • Prepared offer letters and maintained employee documentation. • Conducted initial candidate screening and coordinated background checks. • Monitored pending tasks, payables, and operational updates for business owners. • Created newsletters, brochures, marketing materials, and social media content. • Managed content calendars, social media platforms, community engagement, and advertising campaigns. • Coordinated communication among management, caregivers, and applicants.
Grain, full_time
Feb 2022 to Nov 2024
• Handled customer inquiries through email, phone, live chat, and social media. • Processed customer orders, invoices, refunds, and purchase orders. • Coordinated with fulfillment teams to support timely order delivery. • Prepared quotations, budgets, and GST calculations for clients. • Followed up on outstanding invoices and customer accounts. • Supported sales activities through lead nurturing and customer inquiry follow-up. • Maintained accurate sales and customer records.
Executive Assistant, full_time
Apr 2020 to Jan 2022
• Managed service inquiries through email and phone. • Coordinated with property managers, landlords, tenants, and contractors. • Scheduled appointments and maintained job calendars. • Prepared estimates, work reports, invoices, and project documentation. • Processed invoices and followed up on outstanding payments. • Served as the primary point of contact between clients and field technicians.
Hayden LA, full_time
Aug 2018 to Feb 2020
• Provided administrative and executive support for daily business operations. • Managed customer communications regarding orders, back orders, and product availability. • Processed refunds, returns, exchanges, billing, and sales orders. • Conducted email outreach and lead generation to support business growth. • Maintained customer records and assisted with sales administration. • Handled general administrative tasks and documentation.