Lead Generation Specialist/ Sales Development Representative
Davao del Sur, Davao City, Philippines
Hi, I’m Lyn, a lead generation specialist. I run ads, manage CRMs, and set up fast follow-ups so businesses get more qualified appointments booked on their calendars. What sets me apart is I don’t just bring leads - I handle the tracking, reminders, and admin so your team can focus on closing deals
Allstate Insurance, full_time
Feb 2026 to May 2026
As a lead generation specialist, I handled both inbound calls from interested prospects and outbound calls to follow up on cold leads, booked and confirmed appointments on client's calendars, and sent reminders to cut no-shows. In 4 months I increased booked calls by 45%, lowered response time to under 5 minutes, and helped the team close more deals with fewer dropped leads.
IBEX Global , full_time
Feb 2017 to Mar 2023
I handled customer calls and chats to solve issues, explain products, and provide basic tech troubleshooting. While supporting customers, I also identified sales opportunities, recommended solutions, and helped close deals. I kept CRM records updated, followed up quickly, and made sure every customer felt supported from first call to after-sales.