Administrative & Operations Virtual Assistant
Negros Occidental, Bacolod, Philippines
I provide administrative and operations support for business owners who need help keeping daily tasks, records, customer communication, and follow-ups organized. My experience includes scheduling, data entry, spreadsheet management, customer and supplier communication, online research, invoice and purchase record handling, materials and delivery tracking, and administrative follow-ups. I’m comfortable working independently and keeping outstanding tasks visible until there is a clear next step. I work with Microsoft Office, Google Workspace, Gmail, Google Calendar, Slack, Canva, ChatGPT, and Claude. I also have hands-on experience troubleshooting common computer, software, and connectivity issues. I’m currently focused on long-term opportunities in Administrative Support, Operations Support, Customer Support, and Virtual Assistance.
JBS Construction, full_time
Feb 2024 to Mar 2025
• Processed approximately 30 files daily, encoding information and organizing project records for accurate documentation. • Updated project expense reports, labor records, equipment logs, and material records to keep operational data current and organized. • Processed delivery receipts and maintained material documentation, supporting accurate tracking of project supplies and transactions. • Checked encoded information for accuracy and consistency before updating records, reducing errors in project documentation.
Vincere Studios, full_time
Jan 2021 to Jan 2022
• Coordinated daily tasks for a team of 20+ members, assigning work based on priorities and team responsibilities. • Monitored team performance and output quality to maintain productivity and consistent work standards. • Trained newly hired employees on team processes and workflows, supporting faster integration into daily operations. • Resolved team issues and coordinated follow-ups to keep assigned tasks on schedule.
Vincere Studios, full_time
Apr 2020 to Jan 2021
• Encoded and organized product specifications, giving the sales team accurate information for customer and product-related activities. • Updated product pricing and variations to maintain accurate and current records. • Reviewed product data for accuracy and consistency before distribution to the sales and marketing teams. • Maintained organized product records to support daily sales and marketing workflows.