Customer service Representative / Registered Agriculturist
Bukidnon
An agriculture graduate with a strong background in customer service (BPO). A dependable and adaptable team player, fully flexible to work arrangements, including night shifts, weekends, and holidays, to maintain seamless global operations.
Ubiquity Global Services, full_time
Nov 2025 to Oct 2026
Analyzed short video clips captured by AI-powered cameras to detect and evaluate vehicle traffic violations. Monitored diverse fleet behaviors, including double parking, bus lane violations, and bike lane obstructions, while accurately identifying and reporting data annotation discrepancies
Ubiquity Global Services, full_time
Apr 2025 to Oct 2025
Handled inbound customer calls to address general inquiries, coordinate service appointments, resolve billing issues, and complete account verifications. De-escalated customer complaints and conducted necessary outbound follow-ups via phone and email.
Teleperformance Inc., full_time
Apr 2024 to Jan 2025
Managed inbound client calls for room reservations, inquiries, and dispute resolution. Process payments, managed account creation, and facilitated booking cancellations.
Mount Kitanglad Agricultural Development Corporation, internship
Feb 2023 to Apr 2023
Executed diverse fieldwork operations under supervisor direction, including land preparation, planting, chemical mixing, and crop maintenance. Monitored pest and disease control, implemented flower forcing techniques, and managed the harvesting and post-harvest handling of pineapples