Virtual Assistant | Amazon to Ebay Dropshipping Store Manager
Cebu
I’m an experienced E-commerce Virtual Assistant specializing in Amazon to eBay dropshipping and store management. I manage product research, listings, order fulfillment, inventory monitoring, price updates, customer support, and account maintenance to keep stores running efficiently. I also have experience providing Amazon customer service through phone, chat, and email, helping customers with order inquiries, returns, refunds, and account-related concerns while delivering professional and timely support. I’m detail-oriented, reliable, and committed to helping businesses grow through efficient operations and excellent customer service.
Mooka, contract
Jan 2026 to Jul 2026
Managed daily operations of an Amazon-to-eBay dropshipping store, including product research, listings, inventory and price monitoring, order processing, tracking updates, and customer support. Maintained accurate store operations, minimized order issues, and ensured timely fulfillment while contributing to overall store efficiency and customer satisfaction.
Amazon Global Cebu, full_time
Apr 2022 to Dec 2025
Provided customer support through phone, chat, and email, assisting with orders, returns, refunds, account, and payment issues. Consistently delivered excellent customer service by meeting performance metrics, resolving issues efficiently, and maintaining high customer satisfaction in a fast-paced environment.