Chat Support Assistant | Fast Typing | Willing to Learn
Davao del Sur
Hello! I am a hardworking and responsible student who is willing to learn new skills. I can type messages clearly and politely. I am reliable, patient, and ready to help customers through chat support. I am looking for an opportunity to work and earn daily income while improving my communication skills.
University of Mindanao Digos City , full_time
Jun 2023 to Nov 2024
As part of my academic training, I practiced providing customer support and service, focusing on communication and problem-solving skills. My tasks included simulating live chat interactions, responding to common customer questions and concerns, and drafting clear, polite, and accurate replies. I learned how to understand customer needs quickly, stay calm in difficult situations, and find practical solutions to ensure customer satisfaction. I also practiced organizing information, keeping records of interactions, and working efficiently even when handling multiple inquiries. This training helped me build the core skills needed to work effectively as a Customer Chat Support or Customer Service representative.