Customer Service Associate
Metro Manila
Dedicated customer service professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.
Peak Support Global Enterprises Inc., full_time
Jan 2022 to Mar 2026
Delivers specialized solutions, support, and expertise to customers. Responsibilities include handling inquiries, processing requests, and dispatch immediate services.
Transparent BPO, full_time
Dec 2020 to Nov 2021
Identify prospective clients through cold calling, and marketing-driven leads. Provide product benefits and match the customers with the best insurance coverage.
Sitel Philippines, contract
Dec 2017 to Mar 2018
Responsible for communicating directly with customer to answer inquiries, troubleshooting basic issues, and guide them through step-by-step solutions ensuring they understand how it works.
Arriva Medical Inc., full_time
Jun 2015 to Sep 2017
Provide ongoing support to maintain strong, lasting relationships, and drive customer retention. Monitor client accounts, and ensure continuous sending of their medical supplies.
Renalyn Buenventura, full_time
May 2013 to May 2015
Provides personalized, in-home childcare. My responsibilities include supervising a child, preparing nutritious meals, organizing educational and physical activities, and managing daily routines like naps and hygiene. I also handle child-related chores like child's laundry and tidying up play areas.