Supervisor for HealthCare Provider Service Operation
Metro Manila
As a supervisor, I oversee the overall performance of my team and establish action plans that will meet our goal. As a provider service advocate, we provide benefit information, iniatiate precertification/ authorization and review claim denials. We also compliant for Hipaa guidelines.
Optum Global Solutions, Inc., full_time
May 2021 to Present
Oversee the overall performance of my team and establish action plans to meet or goal. Handles escalated calls of healthcare providers who needs assistance in creating authorization, verifying patient's benefit and elaborating claims status.