Cold Caller | Appointment Setter | Real Estate VA | Lead Gen
Cebu, Cebu City, PH
Hi, I’m Edward, a Real Estate Virtual Assistant with a strong background in cold calling, lead generation, lead management, customer service, and property management. I have around 4 years of experience in real estate cold calling, where I made 600+ dials daily, identified and qualified motivated property sellers, and maintained consistent follow-ups. I also have experience with skip tracing, CRM management, lead organization, and seller outreach. Beyond lead generation, I have hands-on experience managing short-term rental properties, including guest communication, bookings, listing optimization, and day-to-day operations. My customer and technical support background has also helped me develop strong communication, problem-solving, and customer service skills. What sets me apart is the combination of sales, real estate, customer service, and actual property management experience. I’m comfortable working independently, learning new tools, and taking ownership of my responsibilities. My goal is not just to complete tasks, but to understand your business and become someone you can rely on to help keep your operations running smoothly. I’m always open to learning, improving, and taking on new responsibilities as I grow with a client or company.
Re/max, full_time
Jul 2022 to Jun 2026
I call leads averaging 600+ daily. I transfer our potential leads to my manager via email. I call them the week after for a follow up if they have received our mail.
Cyberbacker, full_time
Nov 2020 to Feb 2022
I was a Lead Manager, I add the new leads in our CRM, make sure that it has their contact info, assigned to an agent and set up a campaign. I also gather leads from Public MLS, create FB Ads using KW Command to gather new leads and Skip Trace to get their contact info.
Sykes Asia Inc, full_time
Mar 2018 to Oct 2020
I handled inquiries, speaker issues and set ups. I perform troubleshooting steps with our customers over the phone or chat.
ePerformax, full_time
Feb 2015 to Jan 2017
I was in the Escalations Department, where I handle complaints from buyers and sellers. Issues with the items they purchase, the items they didn't receive, cases filed against them, and feedbacks left by their buyers.