Customer Support| Tech Support| Escalation Coach|Billing Specialist
Iloilo
Hello! I’m a dedicated, detail-oriented, and reliable professional who is passionate about helping clients achieve their goals. I take pride in delivering high-quality work, communicating clearly, and ensuring that every task is completed efficiently and on time. My strengths include adaptability, organization, problem-solving, and a willingness to learn new skills. I approach every project with a positive attitude, professionalism, and a strong commitment to understanding each client’s unique needs. What sets me apart is my dedication, attention to detail, and commitment to continuous improvement. I value building long-term working relationships based on trust, honesty, and excellent service. Whether working independently or as part of a team, I strive to provide solutions that make my clients’ work easier and more productive. I look forward to the opportunity to work with you, contribute to your success, and build a professional relationship founded on quality, reliability, and mutual growth.
asurion, full_time
May 2026 to Oct 2026
As a Tech Coach at Asurion, your role is to help customers understand, troubleshoot, and get the most out of their devices and technology. You're not just fixing technical problems — you're also coaching customers by guiding them through solutions in a clear, patient, and friendly way.
ttec, full_time
Apr 2021 to Apr 2026
A Support Coach is generally a team-support or leadership role that helps customer service representatives perform well, resolve difficult situations, and meet their targets. The exact duties depend on the account and whether the position is a formal coaching role or a team-lead role. TTEC's related leadership descriptions include coaching associates, giving feedback, answering questions, and helping resolve escalations