Flexible Admin Assistant | AirBnb | Healthcare | Financial Auditor
Cebu
Hi! I’m a BS Management Accounting graduate with over 3 years of experience in customer service, and 2yrs with admin support, and virtual assistance. I’m someone who learns quickly, pays attention to details, and can easily adapt to new tools and systems. I’ve worked with Google Workspace and Sheets, QuickBooks, GoHighLevel, Monday.com, Notion, Canva, and other business platforms. I’m comfortable handling numbers, organizing information, managing day-to-day tasks, and supporting clients or teams. I don’t need to know everything from day one. I’m a fast learner, and I’m willing to figure things out, ask questions when needed, and take ownership of my work. What sets me apart is that I genuinely care about doing things properly. I like keeping things organized, finding ways to make tasks easier, and making sure the work I deliver is something my client can rely on. I’m reliable, easy to work with, and always open to learning something new.
BNB Cashflows, freelance
Apr 2025 to Nov 2025
At BNB Cash Flows, I worked as an Administrative Assistant supporting a Danish business owner with his social media, students, and day-to-day business operations. I managed CRM leads in Monday.com, organized and updated lead information, handled follow-ups, and helped keep the sales pipeline organized. I also supported student communication, social media tasks, and other administrative needs of the business. This role strengthened my organization, communication, time management, and ability to manage multiple responsibilities independently while keeping business operations running smoothly.
Strip Buyer Surplus LLC, full_time
Mar 2025 to Apr 2026
At Strip Buyer Surplus LLC, I work as a Remote Sales & Support Assistant for a business that purchases diabetic supplies nationwide. I support the business across sales, customer service, shipping, inventory, payments, and day-to-day operations. I manage leads and customer communication, send offers and follow-ups, coordinate shipping, and track diabetic supplies coming into the warehouse and going out to buyers. I also prepare client checks using CheckFlow, process and finalize payments through QuickBooks, send checks to clients, and keep track of shipments and payments to make sure everything is properly documented. I also assist with social media and marketing using Meta Business Suite, Instagram, Canva, and CapCut, while managing CRM and business processes through GoHighLevel (GHL), Monday.com, and Notion. For inventory and shipping, I use Sortly, inFlow Inventory, Zoho Inventory, and Shippo, along with Google Workspace for daily operations. This role has given me hands-on experience supporting a direct client and managing different parts of an online business. I’m trusted to work independently, learn new systems quickly, and take ownership of tasks from start to finish while keeping everything accurate and organized.
K&L Marketing, contract
Sep 2024 to Oct 2024
At K&L Marketing, I worked on a project-based financial audit covering the company’s 2023–2024 cash flows and financial transactions. I independently organized and reviewed the financial data, analyzed the cash flow records, and checked for discrepancies or inconsistencies that needed to be addressed. I was responsible for making sense of the information and presenting my findings in a clear and understandable way. I prepared a report and presentation summarizing the results and completed the project within the required deadline.
EXL, full_time
Jul 2023 to Jan 2024
At EXL, I worked as an Underwriter Intake Specialist supporting the Aetna insurance account. I handled and reviewed incoming insurance information and documents, ensuring data was complete, accurate, and properly processed before being forwarded to the underwriting team. The role required strong attention to detail, accuracy, confidentiality, and the ability to follow strict processes. It also strengthened my ability to work efficiently under pressure, identify missing or incorrect information, and communicate clearly with different teams.
Foundever, full_time
Aug 2020 to Apr 2023
I worked with Sykes/Foundever for 2 years and 8 months, supporting a retail business where I handled customer service and order-related concerns. My responsibilities included tracking orders, processing and assisting with refunds, resolving customer issues, and coordinating with both customers and the business owner to make sure concerns were handled properly. I also handled B2B communication, which required me to communicate professionally with the business owner and customers, provide updates, and coordinate solutions when there were issues with orders or transactions. During my time there, I was promoted to SME (Subject Matter Expert) because I was a quick learner, reliable, and able to understand processes and handle concerns confidently. As an SME, I also supported my teammates by answering questions, helping with difficult cases, assisting with escalations, and making sure they had the correct information and followed the proper procedures. This experience strengthened my communication, problem-solving, and multitasking skills. It also taught me how to work independently, adapt quickly, and take ownership of customer and business concerns from start to finish.