Experienced Executive & Operations Support
Metro Manila, Quezon City, Philippines
Hi! I’m Ma. Patricia Torres, a highly organized and proactive Virtual Assistant with over 5 years of experience supporting international clients in immigration, hospitality, and property management. I specialize in executive and administrative support, customer service, email and calendar management, reservations management, documentation, and operations coordination. I have worked with Canadian and U.S.-based companies, consistently delivering structured workflows, accurate documentation, and professional client communication in fast-paced environments. I hold a Bachelor of Science in Travel Management from the University of Santo Tomas and bring strong operational discipline, attention to detail, and client-focused service to every role. My experience includes managing high-volume guest reservations across platforms such as Airbnb, Booking.com, and VRBO; coordinating schedules using VRScheduler and Lodgify; preparing and reviewing documents; handling payment coordination; and maintaining organized internal systems to ensure smooth daily operations. Core Competencies: • Executive & Administrative Support • Email & Calendar Management • Customer Service & Client Communication • Travel Booking & Reservations Management • Document Review & Template Creation • Data Entry & CRM Updates • Payment Coordination & Record Keeping • Operations Support Tools & Platforms: Google Workspace | Microsoft Office | Asana | Guesty | Lodgify | VRScheduler | Hospitable | Slack | WhatsApp | Booking Platforms (Airbnb, Booking.com, VRBO) I am known for being dependable, detail-oriented, and adaptable. I take initiative, communicate clearly, and ensure tasks are completed accurately and on time. If you’re looking for a reliable Virtual Assistant who can integrate quickly and support your operations with professionalism and precision, I’d be happy to connect.