Virtual Assistant | Customer Service | Administrative Support
Metro Manila
Hello! I'm CJ, a Hospitality Management graduate currently working as a Food & Beverage Service Attendant in a 4-star hotel. My experience has helped me develop strong customer service, communication, organizational, and multitasking skills while working in a fast-paced environment. I enjoy helping people, staying organized, and ensuring tasks are completed accurately and on time. Although I'm new to virtual assistance, I'm a fast learner who adapts quickly to new systems and processes. I'm eager to provide reliable administrative support, including email and calendar management, data entry, internet research, file organization, and customer support. I'm committed to delivering quality work, maintaining professionalism, and building long-term working relationships with my clients.
Novotel Manila Araneta City, contract
Oct 2025 to Present
My responsibilities include assisting guests with their requests and inquiries, managing multiple tasks in a fast-paced environment, coordinating with different departments, ensuring guest satisfaction, maintaining cleanliness and organization of the dining area, and delivering excellent customer service while following hotel standards.