Executive Assistant | Leasing and Maintenance Coordinator
Metro Manila
Executive Assistant and administrative professional with experience in client communication, calendar management, data entry, CRM systems, invoicing, and day-to-day administrative support. I have a background in both virtual assistance and BPO customer service, supporting clients across different markets through email, phone, and chat. I’m highly organised, detail-oriented, and comfortable managing multiple tasks and systems while keeping information accurate and following through on deadlines. I also have experience with Google Workspace, PropertyMe, Salesforce, Trello, Xero, Canva, and other business tools, and I’m quick to learn new software and workflows. My background in editing, IT, and AI tools also allows me to support both administrative and digital tasks when needed.
Real Estate Agency, contract
Jun 2025 to Aug 2026
Delivered professional support to prospective and existing residents, responding to leasing inquiries and providing timely assistance. Coordinated lease preparation and renewal processes by collecting, reviewing, and organising required tenant documentation, including tenancy applications, identification, and proof of income. Verified completeness and accuracy of submitted requirements. Maintained accurate tenant records and updated information in PropertyMe to ensure data accuracy. Managed tenant maintenance requests received through Google Voice and chat, ensuring all concerns were acknowledged and documented promptly. Coordinated with on-call and third-party technicians/contractors to arrange inspections and obtain repair quotations. Communicated repair costs and details to tenants and facilitated agreement before proceeding with the work. Confirmed schedules with technicians once repairs were approved. Sent maintenance updates and repair details to the landlord and property manager via email. Supported the preparation and completion of Entry Condition Reports (ECRs), Exit Reports, and Routine Inspection documentation. Managed calendar-related coordination by transferring property inspection schedules, client details, and addresses into internal tracking systems. Coordinated with property inspectors regarding scheduled inspections, report uploads, and compliance timelines using Inspection Express, PropertyMe, and Ailo. Organized and monitored tasks, workflows, and team updates through Trello to ensure operational efficiency. Coordinated client communications regarding meetings, schedule adjustments, and operational updates. Maintained communication between internal teams, inspectors, property managers, and clients to support timely completion of property-related tasks. Prepare client invoice drafts in Xero by cross-referencing completed and approved inspections, recording inspection details, dates, and applicable charges.