Aspiring Virtual Assistant | Administrative Support | Admin Assistant
Isabela, Cabagan, Philippines
Hi, I'm AJ! I'm an aspiring Virtual Assistant bringing 8+ years of Sales Administration and Commercial Operations experience from Pepsi-Cola Products Philippines and PMFTC Inc. (Philip Morris International) into remote support. Throughout my corporate career, I've managed executive travel and itineraries, office budgets and cash advances, sales reporting and forecasting (SAP, ASDOS), incentive and commission processing, and confidential records — the behind-the-scenes work that keeps a business running on schedule. What I can help you with: •Email & calendar management •Travel & itinerary planning •Data entry & online research •File & records management •Sales reporting, forecasting & budgeting •Order processing & validation •Customer service (including experience with a US-based Macy's account) •Cash advance & expense tracking •Basic social media management (content scheduling, page monitoring) •Household/personal assistant tasks (appointment setting, errand coordination) I'm upfront that I'm new to freelance/remote work — but I'm not new to being the person a team relies on to stay organized, accurate, and on top of deadlines. I'm proficient in Microsoft Office (Word, Excel, PowerPoint), Notion, and basic graphic design tools (Photoshop, Paint), and I'm a quick learner with new platforms, CRMs, and tools. I'm flexible across time zones and committed to delivering reliable, detail-oriented support from day one. Let's talk about how I can help lighten your workload!
PMFTC Inc., full_time
Dec 2025 to Present
• Office Administration: Manage day-to-day administrative operations for a regional field sales office, ensuring full availability of sales materials, supplies, and promotional resources for the field team. • Cash & Reimbursement Custodianship: Act as custodian for the Sales Office's cash advances and reimbursements, ensuring accurate documentation and timely liquidation. • Supplies & Procurement: Purchase office/pantry supplies and meeting meals needed to support daily Sales Office operations. • Budget Planning: Plan, manage, and budget Sales Office expenses, including funding for events, programs, and meetings. • HR Liaison: Act as primary liaison between the field sales force and corporate headquarters, handling HR inquiries, benefits, and policy updates. • Travel Coordination: Coordinate travel logistics, itineraries, and accommodations for regional sales managers and visiting executives, optimizing both schedule and budget efficiency. • Onboarding Support: Lead onboarding administration for incoming field sales executives, ensuring smooth integration and day-one readiness. • Confidentiality & Data Handling: Handle sensitive personnel and business data with strict confidentiality and accuracy.
Pepsi-Cola Products Philippines, Inc., full_time
Jun 2022 to Nov 2025
• AOP Planning Support: Supported the Senior Principal, Commercial Operations in Annual Operating Plan (AOP) planning by providing timely and accurate data. • Cross-Functional Reporting: Prepared and presented complete, accurate data during cross-functional planning meetings. • Sales Volume Reporting: Extracted and updated Sales Volume Reports using SAP, tracking performance by brand, pack, and volume drivers against targets. • Forecasting & Budgeting: Led sales forecasting and budgeting activities in support of commercial planning. • Incentive & Commission Processing: Processed monthly incentive and commission calculations for sales personnel. • Report Consolidation: Consolidated and reviewed Sales Office Reports, verifying figures for accuracy prior to distribution. • Performance Monitoring: Monitored daily sales performance and SDO progress, submitting consolidated reports to the Commercial Operations Manager, Finance Manager, and Senior Principal, Commercial Operations.
Pepsi-Cola Products Philippines, Inc., full_time
Nov 2019 to May 2022
• Trade/Utility Tools: Prepared and supplied trade/utility (TU) tools to front-liners and territory managers. • Scoreboard Management: Maintained and updated territory scoreboards to track sales performance. • Field Support: Monitored the sales performance of field personnel, providing back-office support to help them meet targets. • Merchandising Distribution: Monitored, allocated, and distributed merchandising materials across territories. • Event Coordination: Coordinated logistical and servicing requirements for special events and marketing infrastructure. • Cross-Department Liaison: Liaised with other departments to resolve field personnel concerns and ensure smooth day-to-day operations. • Records Custodianship: Managed and safeguarded key records as custodian, including the customer masterfile, electronic RADARs, route/territory maps, DIP product support monitor, cooler and concessions productivity reports, Sales Office ManCom decks, and sales organizers.
Pepsi-Cola Products Philippines, Inc., full_time
Sep 2018 to Oct 2019
• Order Processing: Reviewed, validated, and processed sales orders submitted by field personnel. • Order Encoding: Encoded and input customer orders into ASDOS for accurate order fulfillment. • Discount Verification: Cross-checked promotional discounts against booked orders to ensure accuracy. • Stock Confirmation: Confirmed stock availability to guarantee timely fulfillment of booked orders.
Universal Leaf Philippines, Inc., full_time
Apr 2018 to Aug 2018
• Field Interviews: Conducted in-person interviews with tobacco farmers to gather data on buying procedures and satisfaction levels via structured forms and questionnaires. • Feedback Documentation: Documented farmer feedback and insights regarding company policies and procedures. • Data Encoding: Encoded farmer feedback and survey results into the company database and Excel for accurate processing and reporting. • Records Organization: Organized and maintained field interview documentation for accurate record-keeping.
Vintel Logistics, Inc., full_time
Jan 2018 to Apr 2018
• Documentation: Encoded and organized shipment and customer documentation to support accurate order processing. • Delivery Coordination: Coordinated delivery logistics for domestic and international packages, ensuring timely dispatch. • Records Management: Maintained accurate, up-to-date shipment records to support tracking, reporting, and audits.
Sitel Philippines, Inc., full_time
Sep 2017 to Dec 2017
• Customer Support: Handled inbound calls from US-based customers, providing support for Macy's retail accounts. • Order Processing: Processed customer orders accurately and efficiently via the Macy's platform. • Sales Support: Attracted and supported potential customers by answering product and service questions. • Account Management: Opened and maintained customer accounts, ensuring records were accurate and current. • Issue Resolution: Resolved product and service issues by identifying the root cause, explaining solutions, and following up to ensure resolution. • Needs Analysis & Reporting: Analyzed customer needs and prepared reports to support product/service recommendations to management.