Executive Assistant | Administrative Operations Support
Metro Manila
Executive and Administrative Support Professional with 2+ years of experience supporting C-level executives and business operations across US, AU, and PH-based teams. Experienced in executive assistance, administrative coordination, project support, research, lead generation, client communication, data management, and day-to-day operations. Known for being proactive, organized, detail-oriented, and dependable, with a strong ability to manage competing priorities, work independently, and provide reliable support that keeps teams and operations running efficiently.
TruGlow Medical Aesthetics (SG), contract
Jul 2026 to Sep 2026
• Managed 50–100 customer inquiries daily, responding to questions about treatments, services, pricing, availability, and clinic policies. • Scheduled and confirmed 10–20 appointments daily, managing bookings, rescheduling, cancellations, and appointment reminders. • Assisted clients with concerns, requests, and follow-ups, ensuring a professional and positive customer experience. • Handled appointment bookings, rescheduling, cancellations, and reminders to help maintain smooth clinic operations. • Provided clear information about aesthetic treatments and services while directing clients to the appropriate clinic staff when needed.
REGENERA, full_time
Jul 2025 to Apr 2026
• Supported the CEO with day-to-day executive and operational priorities, including research, communications, data management, follow-ups, and project coordination. • Conducted targeted research and lead generation, identifying 50–100 potential contacts daily, including influencers, companies, and prospective business partners. • Researched companies, markets, products, and potential partners to provide actionable information for business development and operational decisions. • Organized and maintained company and contact information in CamCard, ensuring records remained accurate, structured, and accessible. • Coordinated administrative tasks and project details across multiple priorities, helping keep deadlines, follow-ups, and daily workflows on track.
Verrific, full_time
Jul 2024 to Feb 2026
Processed and verified 30+ insurance verification tickets daily, reviewing eligibility, benefits, coverage limitations, and policy details while maintaining HIPAA compliance and patient confidentiality. Conducted 20+ outbound calls daily and coordinated directly with US dental clinics and insurance providers. Prepared detailed benefit breakdowns to support treatment planning and patient cost estimates, while maintaining accurate records and handling high-volume data entry. Recognized as a Top Performing Dedicated Agent in November for strong productivity, accuracy, and overall performance.