Abrahyde D.

General Virtual Assistant | Tech Assistant

Metro Manila

Overview

• studied Information and Communication Technology since 2022 - 2025 • Can perform a troubleshooting with computer, software and hardware issues • can fix issues • Experienced in BPO industry handled Financial account • Checking Inquiries, Malicious Transactions, Dispute, Debit and Credit • Been a Executive Assistant in Local Government - did a paperworks - scheduled meetings - travels - managed social medias

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Inbox Zero
• Internet Research
• Data Entry
• Microsoft 365
• Microsoft Word
• Microsoft Office
• Google Drive
• Google Meet
• File Organization
• Task Management
• Google Workspace
• Microsoft Outlook
• Microsoft PowerPoint
• Travel Booking
• Travel Coordination
• Zoom
• Microsoft Excel
• Office Management
• Scheduling
• Client Communication
• Appointment Booking
• Discord

Work History

• Customer Service Representative

  Foundever, full_time

  Jul 2025 to Oct 2025

  • Financial Account fixing customer issues within their bank accounts • Checking Inquiries • Debit and Credit • Malicious Transactions

• Executive Assistant

  Local Government | Marikina Council, part_time

  Sep 2024 to Mar 2025

  • Scheduling Meetings for councillors • Paperworks and publisihing for public speech • Managing social medias for advocacy • managed a travel schedules