Chat Support Specialist
Metro Manila
Hello, my name is Dimples Globasa. I am a motivated and hardworking individual a College Graduate . I have developed strong skills in communication, problem-solving, and teamwork through my academic studies and previous work experiences. In my most recent role, I was responsible for Customer Service and Data Encoding. This experience helped me improve my ability to work under pressure, manage tasks efficiently, and deliver quality results. I am passionate about learning new skills and continuously improving myself. I enjoy taking on challenges and working with others to achieve common goals. One of my strengths is my ability to adapt quickly to new environments and responsibilities. Currently, I am looking for an opportunity where I can contribute my skills, grow professionally, and make a positive impact on the organization. I am excited about this opportunity because it aligns with my career goals and allows me to further develop my abilities.
Inspiro Philippines, full_time
Jan 2021 to Dec 2023
Answering inquiries about company products, services, or policies because the inspiro company sell different kinds of flowers thru delivery. And also Resolving complaints efficiently to maintain customer loyalty, Processing orders, returns, exchanges, and account adjustments, Handling real-time conversations over phone calls and lastly Resolving non-urgent, detailed customer concerns via email.