Healthcare Provider Specialist
Cavite
I have experience working as a Healthcare Provider Specialist and Collection Specialist with a strong background in customer service. I enjoy communicating with people, solving problems, and making sure everything runs smoothly. Over time, I’ve developed strong organizational and multitasking skills that help me stay efficient, especially in remote work environments. I’m reliable, detail-oriented, and always eager to learn and grow. I’m excited to bring my skills to a team where I can contribute and make a positive impact. Looking forward to working with you!”
Sagility, full_time
Oct 2021 to Oct 2025
AS a CSR-Healthcare Provider Specialist, I supported healthcare providers with claims, eligibility verification, and authorization queries. Received calls, resolved claim issues such as denials and delays, and ensures all cases were documented accurately while complying with HIPPAA guidelines.
Iqor Philippines, full_time
Apr 2016 to Dec 2016
As a Collection Specialist, we made calls and reach out our clients or customers. We are responsible for managing and recovering overdue payments from customers or clients while maintaining professional communication and accurate records. remind them of unpaid accounts, negotiating payment arrangements, resolving billing disputes, and monitoring account status using financial or CRM systems. Document all collection activities, ensure compliance with company policies and debt collection regulations, and work closely with finance, billing, and customer service teams to help reduce outstanding balances and improve cash flow for the organization.