Property Manager | Maintenance Coordinator
La Union
I’m Quincy, a property management professional with over four years of experience supporting U.S.-based residential and HOA portfolios. I’m highly proficient in property management platforms such as AppFolio and Vantaca, with hands-on experience managing work orders, tenant and owner communications, billing support, reporting, and daily administrative operations. I also have extensive experience coordinating maintenance requests, including emergency situations. I’m skilled at prioritizing urgent issues, communicating with residents and vendors, coordinating repairs, and following up to ensure timely resolution. I’m organized, detail-oriented, responsive, and comfortable working independently while maintaining clear communication with clients, residents, owners, and vendors. I’m passionate about providing reliable administrative and property management support that keeps operations running smoothly.
Common Interest Property Management Services, full_time
May 2022 to Jun 2026
○ Managed maintenance work orders for 45 HOA ○ Addressed general inquiries and coordinate transactions via phone and email ○ Assigned tasks to vendors, coordinated them, and ensured completion of work ○ Worked closely with managerial staff like the maintenance supervisor, facility manager, and maintenance manager ○ Assisted homeowners with their move-ins and move-outs ○ Created violation letters by the association’s rules and regulations ○ Helped homeowners in paying their monthly assessment
iQor, full_time
Jun 2021 to Mar 2022
Concentrix, full_time
Aug 2019 to Jan 2021
- Answered calls with willingness to help customers to resolve issues. - Met and exceeded customer service goals and quarterly performance metrics. - Trained as email and chat support. - Provided excellent customer service and achieved a high rate of client satisfaction and retention