Danica O.

Medical Virtual Assistant

Philippines

Overview

Managed patient intake, appointment scheduling, and follow-ups while maintaining accurate EMR/EHR records, ensuring smooth operations and compliance with HIPAA standards. Verified insurance eligibility, assisted with prior authorizations, and supported billing, claims, and prescription refill processes to streamline administrative workflows. Handled patient inquiries professionally, prepared documentation and reports, and provided virtual support to healthcare providers for improved patient care.

Skills and Tools

• Medical Billing
• Medical Records
• Medical Scheduling
• Medical Transcription
• EMR/EHR Systems
• Insurance Verification
• Customer Onboarding
• Customer Support
• SimplePractice
• Practice Fusion
• HIPAA Compliance

Work History

• Medical Virtual Assistant

  Freelance, full_time

  Feb 2024 to Feb 2026

  ● Managed patient intake, appointment scheduling, and follow-ups while maintaining accurate EMR/EHR records, ensuring smooth operations and compliance with HIPAA standards. ● Verified insurance eligibility, assisted with prior authorizations, and supported billing, claims, and prescription refill processes to streamline administrative workflows. ● Handled patient inquiries professionally, prepared documentation and reports, and provided virtual support to healthcare providers for improved patient care.