/Accounts Receivable Specialist
Metro Manila
Hello! I'm Jhoeven, I am an Accounts Receivable Specialist with experience managing billing, invoicing, payment posting, collections, and account reconciliation. I have worked closely with customers to resolve payment concerns, follow up on overdue accounts, and maintain accurate financial records. I am proficient in using SAP, SOLA, Microsoft Excel, and Microsoft 365 to ensure efficient and accurate account management. I am detail-oriented, organized, and committed to delivering excellent customer service while supporting the company's financial operations. I am highly organized, a fast learner, and committed to delivering accurate, high-quality work. I communicate effectively, adapt quickly to new systems and processes, and enjoy helping customers while supporting business operations. Whether working independently or as part of a team, I take pride in being dependable, meeting deadlines, and providing excellent service. I am always eager to learn new skills and contribute to the success of the team.
ACS Pro Global Solution, full_time
Jan 2025 to May 2026
Managed billing, invoicing, payment posting, collections, and account reconciliation. Followed up on overdue accounts through phone and email, resolved payment discrepancies, maintained accurate records, and provided excellent customer service while ensuring timely collections.
IntounchCX, full_time
Jun 2023 to Nov 2024
Handled customer inquiries and concerns, provided timely resolutions, and delivered quality support through phone and communication channels. Assisted customers with account and service-related issues while maintaining excellent customer experience and satisfaction.
Teleperformance, full_time
Sep 2022 to May 2023