Customer Experience and Order Fulfillment
Philippines
I've worked with various cable, internet, landline, and mobile phone service companies focusing on Customer Experience and Technical Support. I also have a confident skills in transcription, quality auditing, and AI monitoring. My latest work experience remotely is being assigned to process orders in an E-Commerce platform, assisting customers on pre and post-purchasing requests such as return/exchange, order adjustments, package tracking, warranty claims, trade-ins, and more.