Jomari R.

Data Analyst | Admin Tasks & Quality Assurance

Bulacan, Bocaue, Philippines

Overview

Back-Office Operations & Quality Analyst with 10+ years of experience in transaction processing, data management, and process improvement. Skilled in SLA compliance, workflow optimization, and quality assurance in non-voice remote roles. Detail-oriented, reliable, and results-driven.

Skills and Tools

• Data Analysis
• Excel Advanced
• Data Analytics
• Data Cleaning
• Data Entry
• Customer Support
• CRM Management
• Task Management
• Google
• Microsoft Office

Work History

• Health Operations

  Accenture Inc., full_time

  Sep 2015 to Dec 2025

  Over 10 years of experience in back-office healthcare operations. Skilled in managing end-to-end workflows, ensuring SLA and quality compliance, conducting audits, performing root cause analysis, and implementing process improvements. Experienced in team mentoring, workload optimization, and high-volume, non-voice environments.