Imee G.

Administrative Customer Support Specialist | Virtual Assistant

Philippines

Overview

I am a detail-oriented and reliable Virtual Assistant with a background in treasury, retail supervision, and customer service in a 5-star hotel. I have experience handling administrative tasks, cash management, reports, and customer concerns with accuracy and professionalism. I am organized, a fast learner, and committed to delivering quality work on time. I can assist with email management, data entry, scheduling, and customer support to help clients focus on growing their business.

Skills and Tools

• Virtual Assistant
• Administrative Assistant
• Email Management
• Data Entry
• Calendar Management
• Customer Support
• Microsoft Excel
• Microsoft Word
• Google Sheets Advanced
• Internet Research

Work History

• Store supervisor

  Surplus Marketing Corp, full_time

  Mar 2017 to Jan 2019

  Supervised daily store operations Managed inventory and customer service Coordinate with team member for smooth operation. Assisted customers with inquiries and concerns. Manage daily reports and records.

• Female Attendant/ waitress

  IHG Crowne plaza hotel, contract

  Mar 2016 to Nov 2016

  Provided high quality customer service. Assisted international guests professionally.

• Treasury Assistant

  MBL -Inc, full_time

  Nov 2013 to Jul 2015

  Assisted in financial records and documentation. Organized files and reports accurately. Handling local and international remittances. Handling foreign currencies.