Arnessa A.

Medical Virtual Assistant | Medical Receptionist |

Tarlac, Victoria, Philippines

Overview

I am a trained Medical Virtual Assistant with HIPAA certification and knowledge of medical terminology, patient scheduling, EMR/EHR documentation, insurance eligibility, and healthcare administrative workflows. I am organized, detail-oriented, and willing to learn new systems and processes. I am looking for an opportunity to support healthcare providers with administrative tasks, patient coordination, appointment scheduling, and accurate documentation. I am eager to apply my training, improve my skills, and grow as a Medical Virtual Assistant.

Skills and Tools

• HIPAA Compliance
• EMR/EHR Systems
• Patient Scheduling
• Data Entry
• Patient Communication
• Email Management
• Medical Records
• Medical Terminology
• Medical Scheduling
• Patient Follow-up

Work History

• Medical Virtual Assistant Trainee

  Aid Plus VA, internship

  Sep 2026 to Sep 2026

  Completed Medical Virtual Assistant training covering HIPAA compliance, medical terminology, patient scheduling, EMR/EHR workflows, insurance eligibility, and prior authorization processes. Practiced healthcare administrative workflows and learned the importance of patient confidentiality, accurate documentation, and professional communication.

• Video Editor | Virtual Assistant

  Freelance , freelance

  Jan 2026 to Mar 2026

  Edited and organized videos using CapCut, managed files through Google Drive, followed client instructions, made revisions based on feedback, and delivered projects on time. Worked remotely with a Singapore-based client.

• Sales Associate | Health Ambassador

  Unilab (United Laboratories Inc. ), full_time

  Jan 2018 to Dec 2019

  Promoted Unilab products at three Mercury Drug branches, assisted customers with product inquiries, supported sales and promotional activities, and prepared sales reports using Microsoft Excel.

• Warranty in Charge | Sales

  Luzon Ram Cycles Inc. , full_time

  Jan 2017 to Dec 2017

  Handled customer inquiries, assisted with sales, and helped manage warranty-related concerns. Provided customer support and assisted with product information and sales transactions.

• Real Estate Especialist | Sales Agent

  Ayala Land, full_time

  Jul 2015 to Nov 2015

  Assisted prospective buyers with property inquiries, presented real estate projects, provided property information, and followed up with potential clients. Supported sales activities and maintained professional client communication.