Jaicyn L.

Admin Operations Specialist | Travel VA Executive Assistant

Pangasinan

Overview

Virtual Assistant with 7+ years supporting the owners of an Australian travel agency as a de facto team lead, spanning executive support, travel operations, and finance. Deep hands-on expertise in group tour itinerary building (Australia, New Zealand, Asia, Europe & Antarctica), supplier and booking systems (Travelog, TravelWorks, Bedsonline, Helio, Rezdy, Fareharbor, STUBA, Amadeus and Expedia), and AMEX and supplier invoices financial reconciliation. Built the company's Monday.com project management system from the ground up, including task-assignment and reporting automations. Recruited, onboarded, and led a team of Virtual Assistants in the Philippines.

Skills and Tools

• Calendar Management
• Google Calendar
• Email Management
• Inbox Zero
• Data Entry
• Internet Research
• Travel Booking
• Travel Coordination
• Meeting Coordination
• Document Management
• File Organization
• Task Management
• Google Workspace
• Google Drive
• Google Meet
• Microsoft Office
• Microsoft Teams
• Slack
• Zoom
• Project Management
• Process Documentation
• Client Communication
• Appointment Booking
• Office Management
• Monday.com
• Calendly
• Loom

Work History

• Travel VA and Operations Assistant

  Expedition Partners, full_time

  Dec 2018 to Aug 2026