Chat/email support
Laguna
Hello! My name is Cherie Mae Dedicatoria, and I’m a graduate of Bachelor of Science in Business Administration, major in Operations Management. I have experience in customer service, email support, and administrative tasks, where I developed strong communication, problem-solving, and organizational skills. In my customer service roles, I assisted customers through email and phone, resolved inquiries efficiently, documented cases accurately using CRM tools like Zendesk, and ensured every interaction was handled with professionalism and empathy. I also have experience with data entry, record management, and coordinating tasks while maintaining accuracy and attention to detail. What sets me apart is my willingness to learn, adaptability, and strong work ethic. I take pride in being dependable, detail-oriented, and committed to delivering excellent service.
Transcom, full_time
Oct 2025 to Jul 2026
In my customer service roles, I assisted customers through email and phone, resolved inquiries efficiently, documented cases accurately using CRM tools like Zendesk, and ensured every interaction was handled with professionalism and empathy. I also have experience with data entry, record management, and coordinating tasks while maintaining accuracy and attention to detail.