Jeronica M.

Administrative Assistant, Customer Service Representative

Cagayan

Overview

Hi! I’m Jeronica, a reliable and detail-oriented Virtual Assistant with 3 years of experience in Administrative Support and Customer Service. I specialize in managing administrative tasks, organizing documents and schedules, handling emails and client inquiries, data entry, and providing day-to-day operational support. I’m comfortable learning new tools and processes and can work independently while keeping tasks organized and on schedule. What sets me apart is my strong attention to detail, professionalism, adaptability, and commitment to delivering quality work. I understand that a great Virtual Assistant is not just someone who completes tasks, but someone you can trust to help make your workload lighter and your business run more smoothly. I’m excited to support clients who value reliability, clear communication, and consistent results. I’d love the opportunity to contribute my skills and become a dependable part of your team.

Skills and Tools

• Calendar Management
• Email Management
• Google Calendar
• Data Entry
• File Organization
• Google Workspace
• Microsoft Office
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Document Management
• Task Management
• Meeting Coordination

Work History

• Data Entry

  Pear Tree, full_time

  Jun 2023 to Jun 2026

  Relevant Experience Administrative Assistant / Customer Service – Pear Tree 3 Years Experience - Managed administrative tasks, data entry, and document organization. - Handled customer inquiries and provided professional support. - Maintained accurate records and organized files and information. - Assisted with daily operations and ensured tasks were completed on time. - Communicated effectively with clients and team members. - Adapted to different tasks, procedures, and workplace tools. Cashier – Unitop Mall June 2025 – December 2025 - Processed customer transactions accurately and efficiently. - Assisted customers and handled inquiries professionally. - Maintained attention to detail when handling payments and records. - Worked effectively in a fast-paced, customer-focused environment. Government Internship / GIP – LGU Peñablanca, Cagayan - Assisted with administrative and office-related tasks. - Organized documents and supported day-to-day office operations. - Worked with staff and followed established procedures and instructions. - Developed communication, organization, and time-management skills. Additional Skills I also have experience with data entry, document management, customer service, online communication, Microsoft Office, Google Workspace, scheduling, and general administrative support. I am a fast learner and comfortable working independently in a remote environment.