Administrative and Data Entry Professional
Bulacan
Three years of experience as a meticulous administrative professional supporting executive teams and office operations. A track record of successfully handling administrative duties while upholding strict confidentiality. Excellent communication skills combined with strong organizational abilities to plan office activities and promote efficient workflow. Adept at spotting chances for technological advancements and putting good solutions in place and adept at using new tools and techniques to improve productivity and solve issues, excels at advancing technology and adjusting to fast-paced situations.
NTT DATA eCommerce Solutions Inc, full_time
Jul 2025 to Jul 2026
> Reviews all merchant documents for application of POS (point-of-sale) and for payment gateway for integration making sure that they meet NTT Data's credit and risk guidelines > Executed daily operational tasks, ensuring adherence to company policies and procedures. > Adapted quickly to new software tools, enhancing workflow efficiency across departments. >Maintained accurate documentation for ongoing projects, ensuring compliance with industry standards. >Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
NTT DATA eCommerce Solutions Inc, full_time
Apr 2025 to Jul 2025
> Assisted in onboarding new merchants, providing support for account setup and integration processes. > Collaborated with cross-functional teams to resolve payment processing issues and enhance user experience. > Monitors and records the status of reviewed merchant applications. > Enhanced team's product knowledge through regular training sessions, leading to better customer service and increased sales.
iPay88 Philippines Inc, full_time
May 2024 to Apr 2025
> Answers the merchant or customer’s inquiry and concerns through phone and emails. > Blocking of suspected fraud reported by the merchant and escalates suspicious fraud transaction(s) when necessary. > Creates a Merchant Profile for successful onboarding. > Provides and presents daily and monthly reports. > Escalation merchant concern if necessary. > Monitors, investigates and block real time transactions proven that it is fraud.
GDEX Diesel and Calibration Company, full_time
Nov 2023 to Nov 2024
> Answer customer’s questions, files and sorts’ client data and other important and confidential company documents. > Manages office supplies and bookkeeping, monthly reports, secretarial works and other duties as assigned. > Assisted in inventory management by tracking supplies and ensuring timely restocking of essential materials. > Coordinated administrative tasks to streamline daily operations and enhance workflow efficiency. > Maintained accurate records and documentation for compliance with company policies and procedures. > Utilized office software to create reports, presentations, and correspondence for internal communications. > Streamlined office processes by implementing efficient administrative systems and procedures
Access Healthcare Services Inc., full_time
May 2021 to May 2022
> Makes an outgoing calls to service providers. > Obtains authorization of specific medical procedure or prescription drug and to check patient’s eligibility, benefits and coverage. > Document call notes and take appropriate action based on the revenue cycle system.