Administrative Assistant & Operations Support
Misamis Oriental, Cagayan de Oro, Philippines
💼 Virtual Assistant | Administrative & Customer Support I’m Kimberly Petite Sevilla, a Virtual Assistant with almost 2 years of experience supporting clients with administrative tasks, customer service, and day-to-day business operations. 🛠️ Skills & Expertise 💻 Administrative Support | Data entry, documentation, file organization, task coordination, and day-to-day operational assistance 📂 File & Document Management | Organized and maintained digital files using Dropbox and other cloud-based platforms 📸 Photography Business Support | Assisted with file organization and administrative tasks to help keep photography workflows efficient 🎧 Customer Service | Professional client communication, responding to inquiries, addressing concerns, and providing reliable support 📧 Email & Communication Management | Clear, professional, and timely communication with clients and customers ⏱️ Time Management & Multitasking | Able to prioritize multiple tasks, meet deadlines, and manage changing workloads efficiently 🔍 Attention to Detail | Careful with data, files, instructions, and task completion to minimize errors 🧩 Problem-Solving | Resourceful and proactive when handling challenges or unfamiliar tasks 🚀 Fast Learner & Adaptable | Quick to learn new tools, systems, workflows, and industry-specific processes 🌐 Remote Work & Collaboration | Comfortable working independently while maintaining consistent communication and accountability 📋 Organization & Workflow Support | Helps keep tasks, files, and daily operations organized and running smoothly 🤝 Client Support & Relationship Building | Reliable, professional, and focused on creating a positive client experience 🌟 Professional Strengths I’m adaptable, detail-oriented, reliable, and proactive, with the ability to quickly learn new tools and adjust to different business needs. While I may not have direct experience in every industry or niche, I’m confident in my ability to learn quickly, follow processes, solve problems, and deliver quality results. I take pride in being someone clients can depend on. My goal is to provide efficient and organized support behind the scenes, allowing clients to focus more on growing their business while I take care of the day-to-day tasks.
Yadea Cagayan de Oro, full_time
Apr 2026 to Present
🏪 Managed daily retail branch operations, ensuring efficient store performance and excellent customer service. 👥 Handled HR administration, payroll processing for three branches, and monitored financial records and operational expenses. 📱 Coordinated online marketing, after-sales support, and executive administrative tasks to ensure smooth business operations.
Sevilla Steel Works, full_time
May 2025 to Jan 2026
📊 Assisted with project cost estimates and prepared client quotations. 📦 Coordinated material canvassing, supplier negotiations, and procurement documentation to support smooth project operations.
Belong Healthcare, contract
Nov 2024 to Feb 2025
📌 Organize administrative processes and support financial tasks to improve operational efficiency. 📊 Leverage strong analytical and organizational skills to enhance team productivity and ensure seamless service delivery.
Paula B., full_time
Jan 2023 to Sep 2024
📌 Handle diverse tasks, including administrative support, photo editing, and client communication. 📈 Manage sales records, maintain the website, and publish content and podcasts as instructed. 📱 Create and post content while actively engaging with audiences across social media platforms.
SB Company, full_time
Oct 2022 to Jan 2023
📦 Maintain accurate records of products and sales transactions. 📊 Monitor product availability, track inventory, and reconcile discrepancies to ensure accurate records and smooth operations.