General Virtual Assistant / Data Entry
Lanao del Norte, Iligan, Philippines
I have over 3 years of experience as a Virtual Assistant supporting clients in healthcare, real estate, and e-commerce. My work includes accurate data entry, customer service, email management, scheduling, order tracking, and maintaining CRM and database records. I am highly organized, detail-oriented, and proficient in tools like Microsoft Office, Google Workspace, Zoom, and Calendly. I’m also a fast learner who adapts quickly to new systems. What I bring to clients is reliable support, clear communication, and efficiency that helps keep operations organized and running smoothly.
Clayton Kendall Inc, part_time
Nov 2024 to Present
Customer service and communication - respond to customer inquiries and concerns via email. Order management and fulfilment - like tracking of shipment and update it to the customer Manage inventory - to keep track of the stock levels.
Rural Outreach Arthritis Center, full_time
Jan 2021 to Apr 2023
Administrative and scheduling support - patient scheduling, electronic health records (EHR) management and documentation. Patient communication and support - first point contact, preappointment instruction and patient education. Insurance verification - to ensure the eligibility and benefits before the appointment
Andy Zheng Team - eXp Realty, freelance
Jan 2020 to Jan 2021
Accurately and efficiently entered property listings, including details like square footage, number of bedrooms/bathrooms and property features, into Multiple Listing Services (MLS) and company databases. Managed and updated client information, including contact details and communication history, in CRM systems to ensure accurate records.