Customer Service Specialist Client Support | Sales Lead Generation
La Union
Hi! I’m Krista Mae, a dedicated Customer Service, Lead Generation, and Sales Specialist with experience in client communication, appointment setting, customer support, and logistics coordination. I’m skilled at communicating with customers through phone, email, and chat, managing follow-ups, handling inquiries, and keeping tasks organized. I’m also detail-oriented, adaptable, and comfortable learning new CRM, scheduling, and business tools. What sets me apart is my strong work ethic, reliability, and ability to build positive relationships with clients and customers. I always aim to provide excellent service, stay organized, and deliver results while making sure every client feels heard and valued. I’m excited to bring my skills, professionalism, and positive attitude to help businesses grow and operate more efficiently.
411 LOCALS, full_time
Mar 2024 to Aug 2025
Responsible for identifying, researching, and qualifying potential customers (leads) to build a pipeline for the sales team. My goal is to find people or businesses likely to be interested in a company's product or service, and get them into the sales process.
Concentrix, full_time
Jul 2017 to Jun 2023
This role combines frontline technical/customer support with a deeper level of expertise — the SME is someone teammates and even supervisors turn to for guidance on complex issues, process knowledge, or product/system expertise beyond standard troubleshooting.