Operations Management | Executive Assistant | Finance Admin Support
Metro Manila
I’m an experienced Executive Assistant and Operations professional with nearly 10 years of experience supporting business operations, coordinating projects, managing client communications, and handling administrative responsibilities. Throughout my career, I’ve helped keep daily operations organized, coordinate schedules and priorities, maintain efficient workflows, and support business needs. My experience also includes appointment setting, customer service, invoicing-related tasks, and familiarity with QuickBooks and Xero. I’m comfortable using Google Workspace, Microsoft Excel, Notion, and Monday.com to organize information, track tasks, and support team productivity. I’m proactive, detail-oriented, adaptable, and committed to delivering reliable, high-quality work. While my primary roles have been in executive and virtual assistance, my experience extends into operational coordination and administrative support that helps businesses run smoothly. I enjoy improving organization, solving problems, and helping business owners focus on growth while I keep essential tasks moving forward. I’m looking to work with a business where I can contribute my experience, build strong working relationships, and continue growing in operations management.
Bath and Bubbles AE, full_time
Mar 2023 to Apr 2025
Handled appointment-setting activities and client communication. Assisted with coordinating incoming inquiries and maintaining organized follow-up activities. Communicated professionally with clients and supported day-to-day business operations. Ensured accuracy, consistency, and timely follow-through on tasks.
Concentrix, full_time
Nov 2022 to Feb 2023
Provided customer support and handled client inquiries professionally. Communicated clearly while addressing customer needs and following established procedures. Maintained accuracy and professionalism in a customer-facing environment.
Hubient, full_time
Aug 2022 to Dec 2022
Provided administrative and virtual assistance. Assisted with assigned tasks and maintained organized work processes. Communicated with team members and completed responsibilities according to business requirements.
One Entrep Corp, full_time
Nov 2021 to May 2022
Supported remote administrative tasks and virtual assistance. Managed priorities and completed tasks with attention to detail. Maintained organized workflows and effective communication.
Transcom Worldwide, full_time
Feb 2021 to Jul 2021
Provided technical support and assistance to customers. Troubleshot customer concerns and communicated solutions clearly. Followed support procedures while maintaining service quality.
Offshore Intelligence, full_time
Sep 2018 to Jan 2019
Communicated with clients regarding account-related matters. Maintained professionalism and accuracy when handling sensitive information. Followed established procedures and documented relevant account interactions.
Telstra | Teletech (NBN), full_time
Apr 2017 to Jul 2018
Provided technical support and customer assistance. Troubleshot service-related concerns and guided customers through solutions. Maintained clear communication and followed established support processes.
ARCG Productions, full_time
Dec 2014 to Jan 2023
Managed day-to-day operations, ensuring projects, team, and client needs were organized and prioritized. Coordinated client communications, schedules, and project-related activities. Supported content creation, copywriting, and digital presence initiatives. Implemented efficient processes to improve workflow and productivity. Maintained a proactive and detail-oriented approach while handling multiple responsibilities.