Finance & ERP Support | MYOB Acumatica | CRM Operations
Cavite
I help businesses keep their systems running smoothly, resolve day-to-day operational issues, and improve the processes their teams rely on. With 4+ years of experience across software support, business operations, CRM administration, and property management, I bring a combination of technical problem-solving and practical operational support. I currently work as an ERP Support Consultant supporting Australian businesses using MYOB Acumatica. My experience includes investigating system issues, troubleshooting ERP workflows, assisting users, documenting findings, and coordinating with technical teams to work towards effective resolutions. If your business needs someone who can understand a problem, investigate what’s happening, and help keep things moving, I’d be happy to help. ERP & Software Support • MYOB Acumatica support and troubleshooting • ERP workflow investigation and issue resolution • User assistance and technical support • Import scenarios and data-related troubleshooting • System configuration and process investigation • Issue documentation, escalation, and follow-up • QuickBooks Online support • Microsoft 365 and business application support CRM Administration & Business Systems • HubSpot, Salesforce, Monday CRM, and GoHighLevel • CRM data cleanup and organisation • Contact, lead, and pipeline management • Workflow and process documentation • Client onboarding and follow-ups • Data management and reporting • Asana and Airtable administration Business Operations & Executive Support • Day-to-day operational coordination • Executive and virtual assistance • Email and calendar management • Task and project coordination • Client and customer communication • SOP creation and documentation • Research, reporting, and data entry • Process improvement and administrative support Property Management Operations I also have hands-on experience supporting short-term rental operations across 60+ rental properties, including: • Airbnb, Booking, and VRBO management • Guest communication and reservation coordination • Guesty, Hostify, and PriceLabs • Cleaner and maintenance coordination • Listing management and operational follow-ups Why Work With Me? I combine technical support experience with a strong understanding of the business processes behind the systems. I don’t simply pass along an issue. I investigate the problem, document what I find, communicate clearly, and work towards a practical resolution. I’m comfortable working independently, managing competing priorities, supporting different stakeholders, and following issues through to the next appropriate action. If you’re looking for reliable ERP support, CRM administration, or business operations assistance, let’s discuss how I can help your team.
AlphaBiz Solutions, full_time
Dec 2025 to Dec 2026
Provide MYOB Acumatica ERP support to Australian clients, helping troubleshoot system issues, investigate workflows, resolve user queries, and improve business processes. I also assist with reporting, automation schedules, system errors, and technical escalations.
Accenture, full_time
Jun 2024 to Mar 2025
Worked on fintech applications using Java and Spring Boot, supporting backend and API development. Collaborated with the team to troubleshoot bugs, improve application performance, and maintain software quality.
Avo Apartments, freelance
Oct 2023 to Oct 2025
Supported daily operations across 60+ short-term rental properties, handling guest communication, bookings, listing optimisation, and pricing. I also coordinated administrative tasks, supported social media initiatives, and created SOPs to improve team efficiency.
Concentrix, full_time
Dec 2022 to Jan 2024
Provided QuickBooks Online support, assisting customers with billing, bank reconciliation, transaction categorisation, and account issues. Helped troubleshoot problems and guided users towards practical solutions.