Virtual Assistant | Admin, Customer Support, Social Media Manager
Cebu
I’m a reliable and experienced Virtual Assistant with 16+ years of experience in customer support, administrative assistance, property management, social media management, and team coordination. I help businesses stay organized, respond to customers, manage daily tasks, and keep operations running smoothly. I’m comfortable working with tools such as Google Workspace, ClickUp, Asana, Trello, Canva, Hostaway, Hostfully, ActiveCampaign, Stripe, and other online platforms. I also use AI tools like ChatGPT, Gemini, and Copilot to improve productivity, streamline workflows, and create content more efficiently. What sets me apart is that I don’t just complete tasks—I look for ways to make processes better. I’m proactive, detail-oriented, adaptable, and comfortable working independently while keeping communication clear and professional.
Belief Conditioning, freelance
Mar 2026 to Present
Develop educational and promotional content focused on mindset, wellness, and personal development. • Produce graphics, videos, content calendars, and campaigns aligned with brand objectives.
Just Fitter, freelance
Jun 2025 to Present
• Create educational and promotional content for health and wellness products. • Develop engaging graphics, short-form videos, and campaigns to increase audience engagement
Bed en Koffie, freelance
Sep 2024 to Aug 2026
Lead guest support and operational excellence for a portfolio of 200+ short-term rental properties, driving process improvement, operational documentation, knowledge management, and remote team development across Airbnb, Booking.com, and VRBO.
Starr Property Solutions, freelance
Aug 2024 to Present
• Coordinate residential renovation and investment projects. • Manage contractor communication, project documentation, and project timelines. • Support acquisitions, renovations, and transaction coordination. • Track project milestones and maintain accurate project records.
Freedom Pest Control, contract
Jun 2024 to Feb 2025
• Planned and managed digital marketing initiatives across social media platforms. • Produced educational and promotional campaigns that strengthened brand awareness and customer engagement.
Greenlight Capital, contract
Dec 2023 to Apr 2024
Managed tenant communication, maintenance coordination, and administrative property operations. • Supported day-to-day property management activities.
Great Stays, freelance
Aug 2022 to May 2023
• Managed guest communication, OTA listings, and online reputation. • Supported daily property management operations and social media activities.
The Growth Hub (Living Property), contract
Nov 2021 to Aug 2022
• Supervised Virtual Assistants through coaching, KPI monitoring, and performance management. • Supported Buyer's Agents with operational, administrative, and marketing functions.
Pillow Partners, full_time
Oct 2019 to Aug 2024
Following the acquisition of Diamond Serviced Apartments, continued supporting hospitality operations through guest services, reservation management, property administration, owner communications, and digital marketing. Key Responsibilities • Managed guest communications across Airbnb and Booking.com. • Coordinated reservations, property operations, and owner communications. • Maintained OTA listings and supported digital marketing initiatives. • Contributed to daily property management operations and guest satisfaction.