Healthcare Virtual Assistant
Rizal
I am a reliable Virtual Assistant with experience in healthcare support, scheduling, intake coordination, customer service, and administrative tasks. I have worked with EMR systems like Kinnser and can manage appointments, patient records, follow-ups, and daily operations efficiently.
Luckwell Business Solutions, full_time
Jul 2024 to Present
I have experience in healthcare virtual assistance, specializing in scheduling, patient intake, authorization, customer service, and administrative support. My work includes managing appointments, verifying patient information, handling follow-ups, updating records in EMR systems like Kinnser, and ensuring smooth daily operations. I focus on accuracy, organization, and providing excellent support to both clients and patients.
Teleperformance Philippines, full_time
Sep 2023 to Mar 2024
I worked at Teleperformance as a customer service representative, assisting customers with inquiries, resolving concerns, and providing accurate information about products and services. My responsibilities included handling calls, emails, and chats, managing customer accounts, processing requests, and ensuring customer satisfaction. This role helped me develop strong communication, problem-solving, multitasking, and time management skills in a fast-paced environment.