Administrative Virtual Assistant | Customer Service
Batangas
Hi, I’m Nicole—a reliable and proactive Executive & Administrative Virtual Assistant with experience in CEO support, scheduling, appointment setting, customer service, and daily operations. I enjoy helping people stay organized, solving problems, and making things easier behind the scenes. I’m always open to learning and improving because, for me, the goal is simple: be better than yesterday. I bring that mindset into every task, every conversation, and every opportunity.
Global 18 Incorporated, full_time
Mar 2024 to Jul 2025
Provided comprehensive administrative and operational support by managing payroll, cash flow, billing, inventories, ledger maintenance, filing systems, reports, appointment scheduling, and secretarial functions while ensuring accurate documentation and efficient office operations. Coordinated with clients, vendors, and partner companies, monitored daily activities, managed phone and email communications, supported meetings, and handled multiple responsibilities to maintain seamless business operations.
CBRE, full_time
Nov 2023 to Jan 2024
responsible for greeting visitors, answering phones, and directing inquiries to the appropriate people, managing the reception area, scheduling appointments, handling correspondence and mail, and providing administrative support like data entry and filing.
Converge ICT Solutions Inc. (Ambtel Corp.), full_time
Nov 2022 to May 2023
Handled walk-in transactions including sales, billing, and complaints. Managed cashier duties, payment handling, and reports. Ensured high-quality customer service and accurate collections.