april p.

Real Estate VA | Customer Support, Follow-Up & Admin Assistance

Cebu, Danao, Philippines

Overview

I am a reliable and organized Real Estate Virtual Assistant with experience in fast-paced environments where clear communication, empathy, and problem-solving are essential. I handle emails, chats, and client follow-ups efficiently while maintaining a positive customer experience and protecting the company’s reputation. I learn tools and systems quickly, work independently, and take pride in being proactive and detail-oriented. I am eager to support your business, streamline operations, and help improve client satisfaction.

Skills and Tools

• Outbound Calling
• Customer Support
• Financial Statements
• Microsoft Word
• Email Support
• Administrative Assistant
• Email Management
• Chat Support
• Google
• Microsoft Office
• Virtual Assistant
• File Organization
• Communication
• Client Communication
• Teamwork
• Data Entry
• Real Estate CRM
• Executive Assistant
• Personal Assistant
• Problem-Solving

Work History

• Virtual Assistant

  A13 Properties , part_time

  Sep 2025 to Jan 2026

  I sent out emails such as pictures of property for sale and for rent.

• Customers Service Representative

  Foundever , full_time

  May 2022 to Sep 2025

  I take outbound calls process payment and reconnect services. After a yr I handle escalation calls