Customer Service Representative/Support | 2 Years BPO Experience |
Rizal
Customer Service Representative with 2 years of BPO experience handling a retail account through phone and email support. Skilled in resolving customer concerns, providing accurate information, processing requests, and maintaining excellent customer satisfaction. Experienced in handling high-volume interactions while demonstrating strong communication, problem-solving, and multitasking skills.
Alta Resources, full_time
Feb 2024 to Jan 2026
Customer Service Representative through email and voice account.
Alorica, contract
Nov 2021 to Feb 2022
Customer Service Representative in a retail and voice account. Handling customer's issue with their online orders through Amazon