IT & Business Operations | IT Support | CRM & Onboarding
Metro Manila
I’m an IT & Business Operations Specialist with experience supporting people, systems, and day-to-day operations. My background spans IT support, SaaS and business systems, CRM administration, user onboarding, access management, and operational support. I’m at my best when there’s a problem to solve, a process to organize, or a system that needs to work better. I bring a practical, detail-oriented approach, clear communication, and the ability to work comfortably across both technical and business needs. What sets me apart is my ability to connect the technical and operational sides of a business understanding what people need, finding workable solutions, and helping create smoother, more reliable ways of working.
Independent Contractor, full_time
Jan 2021 to Aug 2026
Provide technical and operational support across hardware, software, SaaS, CRM, and business systems, while managing user onboarding, account access, and permissions. Maintain reliable system access and accurate data, troubleshoot user issues, and document solutions to improve support consistency and day-to-day operations.
Desk Assist, freelance
Jan 2019 to Mar 2020
Managed databases, CRM records, and business information while supporting data entry, documentation, and daily operational workflows. Maintained accurate and organized records, supported timely follow-ups, and streamlined routine processes to improve day-to-day efficiency.
Denstisfind, freelance
Aug 2018 to Dec 2028
Provided day-to-day administrative support by managing business records, data entry, documentation, schedules, communications, and follow-ups. Maintained accurate and organized information while coordinating routine tasks to support smooth and efficient daily operations.