Medical Receptionist
Davao del Sur, Davao City, Philippines
Hello, my name is Zalde, and I am a Medical Virtual Assistant with over four years of experience supporting healthcare providers in patient scheduling, insurance verification, medical reception, and EHR management. Throughout my career, I have worked with organizations such as Nao Medical, National Brain Injury Institute, and Florida Digestive Health Specialists. My expertise includes managing high-volume patient appointments, handling inbound and outbound calls, verifying insurance eligibility, and maintaining accurate patient records using eClinicalWorks, Practice Fusion, and ModMed. I take pride in providing excellent patient service while ensuring HIPAA compliance and accuracy in all administrative tasks. I am highly organized, detail-oriented, and able to work efficiently in fast-paced healthcare environments. My goal is to contribute my skills and experience to a healthcare team where I can help improve patient satisfaction and support smooth clinic operations.
Florida Digestive Health Specialist, full_time
Sep 2025 to May 2026
Medical Virtual Assistant specializing in front-desk medical reception and high-volume patient appointment scheduling. Proven track record in optimizing clinic calendars, reducing no-show rates, and managing communication systems seamlessly. Highly skilled in processing inbound patient inquiries, and accurately updating demographics within EHR platform of eCW/ eClinicalWorks. Dedicated to providing an exceptional patient intake experience while maintaining strict data privacy standards.