Virtual Assistant Operations
Davao del Sur
Hi, I’m Jermaine Etcuban, an operations and project management professional with a strong background in customer service, team leadership, and process improvement. I’ve managed support teams, overseen daily operations, and handled complex tasks such as claims processing and insurance verification, consistently ensuring high-quality service and customer satisfaction. What sets me apart is my ability to combine people management with technical and organizational skills. I’m experienced with tools like Asana, ClickUp, Trello, and Slack, and bring added value through my knowledge of front-end quality control and social media management. I’m reliable, detail-oriented, and focused on delivering efficient, results-driven outcomes for every client.