Administrative Assistant with Light Bookkeeping and Invoicing Skills
Negros Oriental
Hi, I'm Del — a Philippines-based Virtual Assistant with a background that blends administrative support and light bookkeeping, built to help business owners get time back and stay on top of the details that keep operations running. I spent over 2.5 years handling accounts payable and receivable and light bookkeeping tasks using QuickBooks Online — categorizing income and expenses, reconciling bank accounts, and keeping financial records clean and accurate as a Virtual Assistant supporting a US-based electrical services company. I managed full client experience like scheduling and dispatching, coordinating with technicians, preparing quotes, creating invoices, and maintaining the CRM so nothing fell through the cracks. That mix means I'm comfortable wearing more than one hat. I can manage your calendar and inbox, handle client communication, keep your CRM updated, and also take on the lighter financial admin — invoicing, expense tracking, reconciliation — without needing a separate hire for each piece. I'm also familiar with Xero, on top of my hands-on QuickBooks experience. Tools I work with regularly: QuickBooks Online, Jobber, Google Workspace, Microsoft Office (Teams, Excel, Word), Calendly, WhatsApp, Zoom, Slack and Canva. I am also adaptable to new tools necessary for my role. What sets me apart is that I don't oversell what I can do. If I haven't worked with a specific system or process, I'll tell you upfront and work hard to learn the process fast — I'd rather build trust than promise something I can't deliver. I'm direct, detail-oriented, and I treat your business operations the way I'd want mine treated: organized, accurate, and running smoothly whether or not you're watching. If you need someone who can handle the day-to-day admin grind and also keep your books tidy, I'd love to help. Let us connect soon!
PBS Electrical Services LLC, freelance
Aug 2023 to Jul 2026
• Managed executive inbox and client communications, ensuring organized email flow, timely responses, and accurate follow-ups using CRM and job management systems. • Handled invoicing, estimates, job tracking, and financial records through QuickBooks and Jobber, maintaining accurate and up-to-date documentation. • Coordinated with clients, vendors, and field technicians to schedule jobs, dispatch tasks, and monitor project progress. Handled outbound/inbound calls. • Prepared detailed quotes by interpreting electrical project plans and client requirements. • Organized digital records, maintained updated client information, and ensured proper documentation for smooth workflow operations. • Supported business visibility by assisting with online listings and maintaining accurate service information. • Assisted in creating simple promotional materials and internal documents as needed. • Helped set up and organize workflow systems to improve project tracking and operational efficiency. • Provided occasional administrative support for additional business operations when required.
Cognizant Technology Solutions Ltd, full_time
Nov 2020 to Aug 2023
• Handled 100+ daily inbound customer calls and accurately processed food orders in the POS system. • Provided menu details, applied discounts, and promoted special offers to customers. • Assisted with payment processing and coordinated with stores for order fulfillment. • Resolved customer concerns promptly to ensure satisfaction and repeat business. • Maintained call quality standards while meeting accuracy and performance metrics.
Honda Cars Isabela, Inc., full_time
Mar 2018 to Aug 2020
• Managed calendars, meetings, and travel arrangements. • Prepared reports, correspondence, and presentations. • Handled confidential records and maintained organized filing systems. • Coordinated communication between management, staff, and external partners. • Supported office operations and administrative tasks.