Senior Trainer Content Moderator | Driven by Growth, Discipline,
Philippines
Good day. I am applying for any suitable Work-From-Home role within your company where my background in BPO, training, and customer support can be fully utilized. I bring several years of experience in fast-paced, performance-driven environments, with a strong focus on communication, coaching, and results. I worked for seven years at Teleperformance as a Trainer supporting AT&T programs, followed by training roles with TSA (CenturyLink) and Buwelo. My experience includes new hire training, product and process coaching, performance improvement, and supporting remote teams. I also worked as a Senior Case Manager at IHG Hotels and Resorts, handling customer concerns and case resolution, which strengthened my problem-solving and service skills. Currently, I work as a Content Moderator, where attention to detail, quality, and policy compliance are essential. I am reliable, adaptable, and comfortable working in fully remote environments. I am confident in my ability to contribute to team performance, support business goals, and deliver consistent results in any WFH BPO, training, customer support, or back-office role. Thank you for your time and consideration. I look forward to the opportunity to contribute to your team. Sincerely, Mike Kennet Sanopao