E-commerce Virtual Assistant
Rizal, Binangonan, Philippines
• Results-driven Customer Service and Social Media Specialist with experience in digital e-commerce administration and corporate retail. Proven ability to manage online storefronts, process transactions accurately, and handle high-volume inquiries in fast-paced environments. Expert at maintaining high customer satisfaction through quick response times, precise order tracking, and professional written communication. Fully equipped with a reliable work-from-home setup.
HKMP, full_time
Jan 2019 to Jun 2026
Managed e-commerce business pages, serving as the primary non-voice contact for international clients. Responded to product inquiries, price checks, and shipping questions via digital chat. Handled the entire sales process, including order capturing, payment verification, and delivery coordination. Maintained high response rates and customer engagement through efficient and professional communication.