AI + Automation Specialist
Metro Manila, Pasig, Philippines
I am a Full Stack Developer trained at Zuitt Coding Bootcamp, with experience in building scalable web applications. Currently, I am focused on AI and business process automation, applying modern frameworks to streamline workflows and optimize efficiency. I am also pursuing a Bachelor’s degree in Entrepreneurial Management, which strengthens my ability to align technical solutions with business growth. My combined background in development, automation, and entrepreneurship positions me to deliver practical, future-ready solutions for organizations.
Alorica, full_time
Jun 2023 to Mar 2024
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.