Eula G.

HR Generalist | Quality | Customer Service

Philippines

Overview

With over 17 years of progressive experience in the BPO industry, I have honed my expertise starting at entry-level positions to becoming a proficient Quality Assurance Analyst, a dedicated Quality Team Lead, and an adept Assistant Quality Manager, culminating in a role as an HR Generalist at TaskUS. My skill set is particularly strong in conflict resolution, organized and keen to details, and ensuring compliance, making sure that I am well-equipped to nurture and lead a collaborative culture within a dynamic new team.

Skills and Tools

• Customer Support
• Quality Assurance
• Case Management
• HR Administration
• Compliance
• HR Compliance
• Email Management
• Email Support
• Microsoft Office
• Microsoft Outlook
• Microsoft Teams